Processes
We continuously research business processes to optimize the role that technology can play. eBusiness is an obvious example. Due diligence is another one. The research here was recently published in Technology Due Diligence which presents an analytical due diligence framework and a set of case studies that apply the framework.
See: (http://www.igi-pub.com/downloads/pdf/andriole.pdf. It is available from Amazon and the publisher (http://www.amazon.com/Technology-Due-Diligence-Information-Capitalists/dp/1605660183)
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