Privacy Policy

1. Introduction

Welcome to Acentio's Privacy Policy. We take your privacy seriously and handle your personal data with respect and in accordance with applicable laws, including GDPR.

2. Data Controller

Acentio A/S, Amagerfælledvej 106 - 2300 Copenhagen S, CVR 31261430, info@acentio.com, +45 70 60 58 20

3. What Information Do We Collect?

We may collect the following types of personal data:

• Contact details (name, email, phone number)
• User data (IP address, browser details, visit history)
• Information submitted via forms (e.g., contact forms)
• Cookies and tracking technologies (see our Cookie Policy)

4. Purpose and Legal Basis

We process your data for the following purposes:

• To provide and improve our services (GDPR Article 6(1)(b))
• To comply with legal obligations (GDPR Article 6(1)(c))
• For marketing purposes (only with your consent, GDPR Article 6(1)(a))
• For security and fraud prevention (GDPR Article 6(1)(f))

5. Sharing of Data

We only share your data with:

• Third-party providers assisting with our services (e.g., hosting, analytics)
• Authorities, if legally required
• No data is sold or shared with unauthorized third parties

6. Data Retention

We retain your data as long as necessary to fulfill the stated purposes or comply with legal requirements. When data is no longer needed, it will be securely deleted.

7. Your Rights

You have the following rights:

• The right to access your data
• The right to rectify incorrect data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing

You can exercise your rights by contacting us at info@acentio.com.

8. Security

We protect your data through technical and organizational measures to prevent unauthorized access, alteration, or deletion.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated on our website.

10. Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

• 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 
  
• 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 
  
• third-party cookies' which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, which pages they visit, when they do so, etc. We use the information we obtain from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

11. Contact

If you have any questions about this Privacy Policy, please contact us at info@acentio.com